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Getting Started with the Field Service Mobile App download premium version original top rating star

Getting Started with the Field Service Mobile App
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Demonstrates using the ServiceNow Field Service mobile app for managing field service tasks.

For best video quality, increase your player resolution to 1080p.

This video covers:
00:12 Accessing the Field Service mobile app
00:42 Viewing and approving or rejecting assigned tasks
02:16 Using offline mode
02:59 Recording parts used and removed during a job
03:19 Recording time
03:24 Closing a task
03:31 Capturing customer signature on a work order
03:41 Getting online and syncing changes

For more information on the ServiceNow mobile app see:

ServiceNow product documentation:
Mobile experience for Field Service Management: https://docs.servicenow.com/bundle/madrid-customer-service-management/page/product/field-service-management/concept/mobile-experience-fsm.html
Get started with the Field Service mobile app: https://docs.servicenow.com/bundle/madrid-customer-service-management/page/product/field-service-management/task/install-fsm-mobile-app.html

ServiceNow Training and Certification:
http://www.servicenow.com/services/training-and-certification.html

ServiceNow Community:
https://community.servicenow.com/welcome

ServiceNow TechBytes Podcast:
https://community.servicenow.com/community/experts-corner/techbytes-podcasts

For general information about ServiceNow, visit: http://www.servicenow.com/

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Getting Started with the Field Service Mobile App

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